How to contact us during the covid-19 pandemic

Dear customers and business partners, due to the COVID-19 pandemic the best way to contact us at present is via email.

The ongoing pandemic is raising special challenges for us which is why we can not keep our call center permanently online. Dispite the fact that our telephone reception is not permanently staffed now we are still here for you and happy to assist. Please send an email to, which should contain a brief summary of your request as well as your telephone number, so that we can call you back as soon as possible. We keep monitoring our inbox and will get back to you as soon as possible.

You can also contact different departments individually:

SCREENS (Projection screens):

PIXERA (Media servers):

HDAV (Wings 7):

HDAV (Projectors):

Technical Support (Media servers):

Order processing (Orders and Order status):

You can also find an overview of our international contact persons here

Please note: We kindly ask you to make an appointment before visiting our factory, due to the current pandemic.

Thank you for your continued cooperation and understanding.

Fabian Stumpfl, Tobias Stumpfl and the entire AV Stumpfl team